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Mickey and Minnie Staff Training: Lesson 2 

Learn about Aeon through Scenario based Learning

 

➕ New features to Aeon, such as Allergies for example, will be found in the last article in the series.

This is a continuation of Lesson 1 and in this lesson, we will continue to use our test Mickey Mouse Profile to learn about Aeon's features.  

Here are the items we'll cover in Lesson 2:

staff list3

Are you a Practitioner?  If so, you can complete this training if you'd like, but keep in mind that your Aeon screen may look a bit different as you have additional permissions.  For Practitioner training, click here.  


 

Quick Links

Training Setup
Video Training
Written Training
🔹Patient Profile Information and Permissions


 

Training Setup

1. To complete this training, we suggest you have your screen set up with two windows (or two monitors) so that you can view both the lesson and the Aeon account side by side.  It will look like this:

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2. Choose if you'd like to learn by Video or Written Text - the learning is the same.  You'll find both below.  You are free to combine them as well!

3. This training will take you through practice situations that will help you become familiar with how Aeon will help your practice stay organized and save you time.  

 


 

Video Training

This is a live recording of this lesson.  You'll see icons at the bottom right of the video screen that will allow you to change the speed, quality, or size of the video and move between chapters.  You can also turn on the CC/Subtitles.

     


     

    Written Training


    Let's begin.

     


     

    Patient Profile Information and Permissions (0:17 in video)

    In Aeon, Staff have stricter permissions regarding adding or modifying data.  If there is information about the patient's medical history that should be added to the Patient Profile, you can create some of this yourself. We are going to use Mickey Mouse(your name)'s profile to add this information to.

    1. In a new tab in your browser, open this knowledge base article 

    This article neatly outlines how to create New Patient Profiles, what each sub-tab means, and what permissions Staff have.  Keep this tab active in your browser as you complete this lesson, as you will go back and forth.  I'll refer to it as "the KB article".

    2. In Aeon, open your testing Mickey Mouse profile

    3.  Click on Charting 

    4. Open the KB article and read the description and your permissions.  Right now, this is blank, and you cannot create them, so we'll move on.

    5. Click on Issues

    6. Open the KB article and read the description and your permissions.  Right now, this is blank, and you cannot create them, so we'll move on.

    7. Click on Medications (2:34 in video)

    8. Open the KB article and read the description of both Medications and Prescriptions and your permissions.  You'll see that staff can enter Medications, so let's do so for Mickey.

    According to the records from Mickey's last GP, here were his Prescriptions:

    2025-03-18_11-39-57

    The Multivitamin wouldn't be captured, but we would capture the Ibuprofen.

    9. Click Add Medication

    10. In the search field, start to type Ibuprofen and then choose the correct dosage from the list:

    2025-03-18_11-42-07

    Warning ⚠️: Take your time using the Medication search fields

    We are aware of a current issue with this field where if you move or type too quickly, you may experience issues saving the Medication.  We are working to address this.

     

    11. Add the Prescriber - Dr. Donald Duck, MD

    As we don't know the rest of the information, we'll leave it blank.

    2025-03-18_11-47-46

    12. Click Create

    You will now see the medication listed in the Medications tab.

    13. Click the 🔽 to the right of the Medication name

    14. Click the Timeline icon

    15. Add a comment - Entered from previous GP's CPP

    16. Click Post

    Now, if any Practitioners or Staff in your clinic look at this, they will see where the information came from.  

    As Staff cannot create new Prescriptions, we'll move on.

    17. Click Measurements (6:00 in video)

    18. Open the KB article and read the description and your permissions.  Staff can create these, so let's do so for Mickey.

    Here is the information from Mickey's CPP:

    2025-03-18_12-01-41

    19. Click New Measurement

    20. Under Type, choose Height

    21. In Value, enter 3

    22. In Unit, choose feet from the dropdown

    23. Change the Observation Date to November 1, 2024

    24. In the Comment field, add - From Dr. Donald Duck's Physical Exam on 2024-11-01

    25. Click Create

    26. Now create all the other Measurements in the same way.  When you are done, it will look like this:

    2025-03-18_12-02-42

    Training Tip 🎓: Collapsing Embeds

    We call these boxes "embeds" in Aeon.  To make more room on your screen, click the 🔼 to the right of the title to collapse the embed:

    2025-03-18_12-04-21

     

    27. Click Histories

    28. Open the KB article and read the description and your permissions.  Right now, this is blank, and you cannot create them, so we'll move on.

    29. Click Screenings (9:25 in video)

    30. Open the KB article and read the description and your permissions. You are able to enter new Screenings, so let's do so.

    31. Click New Screening

    According to the previous GP notes on Screenings, this is what we know:

    2025-03-18_12-14-10

    32. Under Type, choose PSA

    33. Leave the status as "Performed"

    34. Change the Date Performed per the notes

    35. Leave the Next Screening Due date as the doctor should review

    36. Change the Results to Normal

    37. In the Comment, add - From Dr. Donald Duck's Records

    38. Click Create

    39. Click Immunizations (11:02 in video)

    40. Open the KB article and read the description and your permissions. You are able to enter new Immunizations, so let's do so.

    Here is the information we have from the previous GP:

    2025-03-18_12-20-11

    41. Click New Immunization

    42. Under Type, choose Covid-19

    43. Leave the Status as Administered

    44. Change the Date Administered  - we don't know the month/dates, so change the date to 2024-01-01. 

    45. For Reaction, there is no mention of a reaction, so you can leave it as Pending

    46. Under Comment add - From Dr. Donald Duck's Records.  The date of the last shot is unknown.  2 shots in 2024.  No mention of reactions.  

    47. Click Create

    48. Follow the same steps to create the Flu Vaccine; however, for the Next Dose Due, make it one year from the administered date

    49. Click Appointments

    50. Any upcoming appointments for this patient will be shown here.  As there are none, let's move on.

    51. Click Documents

    52. Open the KB article and read the description and your permissions. We'll come back to Documents soon.

    43. Click Timeline

    Here, you can see the changes to the Patient Profile.  Remember, if you want to see any timeline comments specific to any of the sub-tabs, you can click on that tab and open the timeline for any entry.

     

    Congrats!  You've successfully entered information about Mickey's historical records and learned about the various components of the Patient Profile.  In Lesson 3, we'll move on to Documents and Tasks.