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Create a Bill Claim for LFP Interaction Codes

Create and submit LFP Interaction bill claims in BC using Aeon and ClinicAid, including coding rules, eligibility, and Teleplan submission

 

Official source

This guide is based on the LFP Payment Schedule dated Feb 23 2026. See the full schedule on the BC government website.

 

 

Disclaimer

This article supports the use of the Aeon EMR. Billing decisions remain the responsibility of the physician. Always consult MSP guidelines and the LFP Payment Schedule for authoritative rules.

 

 

In This Article

Environment
Billing for Interaction Instructions
🔹Interaction Billing Codes
🔹LFP Bill Claim Setup
🔹Create an Interaction claim in Aeon
🔹Export the Bill Claims from Aeon to ClinicAid
🔹Import the Bill Claim to ClinicAid
🔹Submit Billing in ClinicAid
Breakdown of Aeon Bill Claim Form for LFP Interaction Entries

 

 

Environment

  • This guide is for BC Practitioners who are billing time using the Longitudinal Family Physician (LFP) Model (Feb. 23, 2026) under the LFP Payment Schedule.

  • This article has instructions for billing LFP Interaction Codes only.  If you are interested in learning about how to bill LFP Time Codes, click here.

 

Billing For Interaction Instructions

Note: Motor‑vehicle accident (MVA) services are no longer excluded from the LFP model and should be billed under the LFP Payment Model. (Source: page 1 of the LFP Payment Schedule, February 23, 2026).

According to the LFP Payment Schedule, Feb 23, 2026 in S. I. 3.c):

A physician bills for the total daily time they spend providing care, including time spent on direct care, indirect care and clinical administration. They also bill for each patient interaction and conferencing/communication. In addition, they receive a quarterly panel payment based on the number of patients on their panel and the complexity of those patients.

(emphasis added)

 

Interaction Billing Codes

For a full list of Interaction Billing Codes, see Section 54 b) in the LFP Payment Schedule, Feb 23, 2026.


LFP Bill Claim Setup

These steps assume that you have:

Clinic-based interaction codes are only payable to physicians who have billed: 98000/98005 Enrolment Code and 98002 Clinic-based Services Registration Code

If you have not completed the above, please do do before continuing or your Bill Claim will fail.

 

Create an Interaction claim in Aeon

  1. Open the Appointment in the Aeon Calendar

  2. Click the Claim icon in the Appointment Details

  3. By default, the template for a Bill Claim will open, if not, click Add Claim

  4. The patient's name, PHN, and DOB will be filled in from the details in their Patient Profile

  5. In the Billing Code field, enter the appropriate LFP Interaction Code (e.g., 98031 for an in-person visit) and select it from the dropdown. 

    👉 According to the LFP Payment Schedule, Feb 23, 2026:

    "Generally, only one interaction code is payable per patient per physician per day, except for 98022/98052. Additional interaction codes are not payable unless the services meet the conditions of Section 32 [Multiple Services for the Same Patient on the Same Day]. When the patient is seen for multiple issues during the same patient interaction, the applicable interaction code with the highest value should be billed."

  6. The number of units will typically be 1 as you provided 1 of that particular Billing Code

  7. Change the Date of Service if you are entering time for a different day

  8. Add the Diagnostic Code based on the patient’s condition (ICD-9). Do not use L23 for interaction claims.

    👉 According to the LFP Payment Schedule, Feb 23, 2026, S. 33:

    "ICD-9 Diagnostic Codes (1 code mandatory, 3 maximum)."

  9. Set the Claim Status:

    • Draft – if you want to review later.

    • Ready for export – if finalized and ready to send to ClinicAid

  10. Click the dropdown for the Advanced tab and confirm the required fields are filled in (Service Location, Facility Number, RRP code if applicable). These values may auto‑populate from your clinic settings:

    interact

     

  11. Save the claim


 

Best Practices 🚀: 

  • Check eligibility: Ensure the encounter meets the criteria outlined in the LFP Payment Schedule before billing an interaction code.

  • Avoid overlap: Do not bill a time code and an interaction code for the same patient interaction. Time codes are billed separately as cumulative daily totals.

  • Maintain documentation: Keep start and end times, consultation letters and patient notes to support your claims. Teleplan and HIBC may request documentation during audits.

  • Rural physicians: If you practise in a Rural Practice Subsidiary Agreement community, include your RRP code to receive rural retention benefits.

  • Stay current: Fee values and eligibility rules may change. Always refer to the latest LFP Payment Schedule and update your codes and amounts accordingly.

 

Export the Bill Claims from Aeon to ClinicAid

Following the submission timelines of your clinic (daily, etc.), complete the next steps to move your LFP Interaction Claims from Aeon to Clinic Aid.

12. Go to Billing in the left column

13. Click Claims

14. Click Filter

15. Choose your name or the one Practitioner to view the claims for 

16. Your claims will either be found under "Draft" or "Ready for Export", depending on what you chose within the Bill Claim form:

2026-04-27_10-49-45

 

17. Draft Bill Claims:  Review the Draft by clicking on the entry and making any changes.  When complete, change the button at the bottom right to Ready for Export

18. Ready for Export Claims:  You can only export one practitioner's Bill Claims at a time.  Therefore, click on Filter and ensure there is only one practitioner chosen.

19. Click the blue Export button at the top right of the list

20. You will see a popup, click Export:

export

21. Click Download Export

22. Click Close

 

Import the Bill Claim to ClinicAid

23. Open your ClinicAid account

24. In ClinicAid, click Create Invoice in the left column

25. Click Import Invoices

26. Change the Date Format to YYYY-MM-DD

27. Choose the Provider 

28. Choose Select File

29. Choose the file from your computer

30. Run Test Import

31. If there are no issues, click Confirm Import and Run Live

 

Submit Billing in ClinicAid

32. Once you've reviewed your invoices for accuracy in ClinicAid, click the top checkbox (next to Service Date) - this will select all of the claims visible on the page

33. Choose to either:

  • Click Send to send the claims you are viewing per page; or
  • Click Send All to send ALL claims in the New tab

If there are issues, refer to ClinicAid's Support Resources.

Following the above steps, you would use ClinicAid to make changes and/or reconcile.  Please see this article for more information.  

 

 

Breakdown of Aeon Bill Claim Form for LFP Interaction Entries

According to the LFP Payment Schedule, Feb 23, 2026, each interaction code claim submitted to MSP via Teleplan must include the following fields. In Aeon these fields appear in the Claims tab (main bill form) or Advanced tab (additional fields). Fields marked with an asterisk (*) are mandatory in Aeon.

interaction anatomy

 

  What is Required? Where is the Information Entered? Notes
A.

Patient Name and PHN 

 Within the Billing Entry

The patient's name, PHN, and DOB is pulled in to the Bill Claim from their Patient Profile.
B.

Practitioner's Name

  

Pulled from the Calendar Appointment
C. 

Practitioner Number*

❓Unique identifier issued by MSP to physicians enrolled with the CPSBC. Set once unless your practitioner number changes.

 Settings > Users > (Practitioner's name) > Edit > Practitioner Number

 
D. 

LFP Interaction Code

❓ Select the appropriate LFP interaction code. Refer to the LFP Payment Schedule with questions.

 Within the Billing Entry

In Aeon, this is referred to as the "Billing Code".
E. 

Time units – the number units performed of the code in Step D.

Within the Billing Entry

 Typically this is "1" as you are performing 1 unit of whatever Billing Code is entered.
F. 

Fee

  

Automatically populated dependent on the Billing Code entered.  See the LFP Payment Schedule for the rate per unit.
G. 

ICD-9 diagnostic code

❓ All claims submitted by physicians to the Medical Services Plan (MSP) must include a diagnostic code. 

Within the Billing Entry

Further to the LFP Payment Schedule, 1 ICD-9 code must be entered, up to a maximum of 3.
H. 

Date of service*

❓The date you provided the service; adjust when entering claims for a previous day.

 Within the Billing Entry  
I. 

Start time (for each time code)

 

   According to the LFP Payment Schedule, Start and end times are generally not required for interaction claims, except in specific scenarios (e.g., multiple services for the same patient on the same day). Refer to the LFP Payment Schedule with questions.
J.  End time (for each time code)   According to the LFP Payment Schedule, Start and end times are generally not required for interaction claims, except in specific scenarios (e.g., multiple services for the same patient on the same day). Refer to the LFP Payment Schedule with questions.
K. 

Status

 Within the Billing Entry

If the time entry must be reviewed before submitting to ClinicAid, mark "Draft".  If it's ready to be exported to ClinicAid, choose "Ready to Export".
L.

MSP Payee Number*

❓Tells MSP where to deposit payments; normally the same as your MSP billing number. Set once and update only if your payment number changes.

 Settings > Users > (Practitioner's name) > Edit > Payment Number

In Aeon, this is referred to as the "Payment Number".

Refer to the LFP Payment Schedule with questions.
M. 

MSP Facility Number*

❓Unique identifier for community‑based clinics issued by MSP.

MSP Application for MSP Facility Number (New)

Settings > General > Edit>Facility Number

 

Refer to the LFP Payment Schedule with questions.
N. 

Location Code *

❓Also called the MSP Service Locations Codes (SLCs). Use the Service Location Code that describes your site (e.g., L for longitudinal primary care practice). See the BC Family Doctors SLC guide for options.

Within the Billing Entry > Advanced Tab

In Aeon, this is called "Service Location".

 

Refer to the LFP Payment Schedule with questions.
O. RRP code - Enter your Rural Retention Program code if practising in an RSA community. RRP benefits provide extra compensation for rural practice. Within the Billing Entry > Advanced Tab

Refer to the LFP Payment Schedule with questions.
P. 

Referred From Practitioner Name

  

Refer to the LFP Payment Schedule with questions.
Q.

Referred From Practitioner MSP Number

  

Refer to the LFP Payment Schedule with questions.