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How to set up Multi Factor Authentication (MFA)

Review the step-by-step instructions on protecting and accessing your secure Aeon account

Environment

  • Any operating system.

Instructions

1. Accept the invitation to Aeon in your inbox

2. Set a password

Best Practice 🚀: Ensure that you are using a password considered strong by industry standards, such as a passphrase. Never reuse passwords across websites.

3. You will be asked to set up a Multi Factor Authenticator (MFA):

Screenshot 2025-02-28 at 10.52.11 AM

4. Open your chosen authenticator

Note:  You may already have an authenticator you use, so feel free to continue using it!

iPhone Users

  • If your clinic uses a username and password login, you can use the built-in Passwords app to store your username, password, and authenticator code.
  • If you are logging in with a social connection (e.g., Google login), you will need to use a dedicated authenticator app such as Google Authenticator.

Android Users

 

Choose one of the options below (not both):

5. Setting Up Google Authenticator

  • Open Google Authenticator on your mobile device (or download it from the Google Play store - links above)
  • Click the + icon at the top right of the screen
  • Scan the QR code that Aeon provided you
  • Enter the code you see in the Authenticator into the screen in Aeon and click Continue

5. Setting up Apple Passwords

  • Open the Passwords app on your iPhone
  • Tap All, then choose the account for the website or app you want to set up
  • Under Security, tap Setup Verification Code
  • Tap Scan QR Code and use the camera to scan the QR code provided by Aeon
  • Enter the code provided into the screen in Aeon and click Continue

Once configured, the authenticator app will automatically generate the necessary verification codes for future sign-ins to that account. These codes are time-sensitive and refresh periodically. 

Going forward, you would simply log in using MFA.