How To Bill: Longitudinal Family Physician (LFP): BC Physicians

Training Tip 🎓: For a full breakdown of Billing in Aeon, see the article Billing: An Overview

Quick Links

Environment
Billing for Time Instructions
🔹What's Required and Where is that Information Entered?
🔹Example for Direct Patient Care 98010
🔹Examples for other codes
Billing for Interactions Instructions

Environment

This guide is for BC Practitioners who are billing time using the Longitudinal Family Physician (LFP) Model under the LFP Payment Schedule.

Billing For Time Instructions

Training Tip 🎓: Billing for Time for LFP

For full details and instructions from the BC Ministry of Health, please refer to Section VI of the LFP Payment Schedule.

What's Required and Where is that Information Entered?

Per Section VI 3(c) of the LFP Payment Schedule, the following items are required for each time code submitted to HIBC via Teleplan (items in italics are optional):

	What is Required?	Where is the Information Entered?	Notes
1.	MSP Payee Number ❓The Payee Number tells MSP where payment of the claims should be sent. It's typically the same as your MSP Billing Number. You might need additional numbers if you bill at multiple locations or if you've set up a professional corporation. More Info.	Settings > Users > (Practioner's name) > Edit > Payment Number	In Aeon this is referred to as the "Payment Number". Usually, your MSP Billing Number. Required only once unless changed.
2.	Practitioner Number ❓Physicians licensed by the College of Physicians and Surgeons of British Columbia (CPSBC) are eligible to enrol with the Medical Services Plan (MSP) and obtain MSP billing numbers. More Info.	Settings > Users > (Practioner's name) > Edit > Practitioner Number	This only needs to be set up once unless the information changes. Pulled automatically from the assigned practitioner in the patient’s profile.
3.	Date of service	Within the Billing Entry	The actual date service was provided.
4.	Time code (using the fee item field in Teleplan) See Section VI of the LFP Payment Schedule Direct Patient Care (98010) Indirect Patient Care (98011) Clinical Administration (98012)	Within the Billing Entry	In Aeon this is referred to as the "Billing Code".
5.	Start time (for each time code)	Within the Billing Entry	For LFP Bill Claims, enter the start time the practitioner started working that day for this time code, including a.m. or p.m.
6.	End time (for each time code)	Within the Billing Entry	For LFP Bill Claims, enter the end time the practitioner stopped working that day for this time code, including a.m. or p.m.
7.	Time units – the number of 15-minute time units	Within the Billing Entry	1 unit = 15 minutes.
8.	ICD-9 diagnostic code: L23	Within the Billing Entry	Enter L23 as the Diagnostic Code for all LFP bill claims for Direct Patient Care, Indirect Patient Care, and Clinical Administration.
9.	Location Code ❓Also called the MSP Service Locations Codes (SLCs), they are used to identify the type of facility or setting where publicly funded MSP services are provided. MSP Location Codes for Family Physicians	Within the Billing Entry > Advanced Tab	In Aeon this is called "Service Location"
10.	MSP Facility Number ❓A unique identifier issued by the MSP in BC to qualifying facilities, primarily community-based offices. MSP Application for MSP Facility Number (New)	Settings > Clinic > Edit>Facility Number
11.	RRP code - for rural physicians who practice in a Rural Practice Subsidiary Agreement (RSA) community.	Within the Billing Entry > Advanced Tab

Claims Tab:

Advanced Tab:

Example for Direct Patient Care 98010

1. Open the first patient’s appointment in the Calendar

2. In the Appointment Details, click the Claim icon:

A bill tray will open at the bottom of your Calendar screen.

3. Click Add Claim

4. Enter the Billing Code 98010 and choose it from the dropdown

5. Enter the number of Units (15 minute intervals) you provided service for this Billing Code the entire day. In this example, Dr. Hillier started work at 9:00 a.m. and finished at 5:30. All time was spent on Direct Patient Care. This totals 8 hours and 30 minutes. A 30 minute lunch break was taken. Therefore, the total hours of Direct Patient Care was 8 hours. That equals 32 units of 15 minutes.

6. Enter the Diagnostic Code L23 and choose it from the dropdown

7. Change the Date of Service if you are entering time for a different day

8. Enter the Start Time. In this example, Dr. Hillier started work at 9:00 a.m.

9. Enter the End Time. In this example, Dr. Hillier ended work at 5:30 p.m.

Training Tip 🎓: Time Selector

In the time field, there is a clock icon. When chosen, you can easily pick your time:

2025-06-13_13-47-33

10. Set Claim Status:

Draft for review
Ready for Export if finalized

Here is what the Claim will look like filled out:

11. Click the Advanced tab above the Claim

12. Ensure the Required fields are filled out appropriately or make any changes (Note: Service Location and MSP Facility Number will auto-populate from clinic settings)

Here is what the example looks like:

13. Save

Examples for Other Codes

Indirect Patient Care 98011

Follow the same process, but enter Billing Code 98011.

Clinical Administration 98012

Follow the same process, but enter Billing Code 98012.

Billing for Interaction Instructions

In addition to time-based billing, the LFP model allows physicians to submit Interaction Codes for specific patient visits or services that meet LFP criteria. These are fee item-based claims (not tied to start/end times or time units) and are billed per occurrence.

Training Tip 🎓: Interaction billing is often used for visits that meet defined encounter thresholds and can be submitted alongside or separately from time-based billing, depending on your workflow.

Common LFP Interaction Codes

98020 – Office visit with a longitudinal patient
98021 – Virtual (phone/video) visit
98022 – Home visit

👉 Full list of Interaction Codes and criteria:
LFP Payment Schedule

Open the Appointment in the Aeon Calendar
Click the Claim icon in the Appointment Details
In the claim tray, click Add Claim
In the Billing Code field, enter the appropriate LFP Interaction Code (e.g., 98020) and select it from the dropdown
Enter the Date of Service
Add the Diagnostic Code (L23 or other applicable ICD-9)
Set the Claim Status:
- Draft to review later
- Ready for Export to prepare to export
Click the Advanced tab
Ensure the Required fields are filled out appropriately or make any changes (Note: Service Location and MSP Facility Number will auto-populate from clinic settings)
Save the claim

Best Practices 🚀:

Interaction Codes must meet the Ministry’s criteria—see Section V of the LFP Payment Schedule for official definitions.
Ensure no overlap occurs with time-based billing for the same service episode.

Training Tip 🎓: Once you have the Billing Claim created, the Practitioner's claims can be exported from Aeon and imported to your Billing Manager. Click here to learn more.